I was recently asked by one of my followers if I might have an example of a Service Design Package (SDP)
This is no less true of the Service Design Package (SDP). Unfortunately when we try to seek out specific examples of an SDP it can often be difficult, if not near impossible
One of the more powerful processes to emerge with the publication of the ITIL 2011 addition is the Design Coordination process
If available to you please review, Appendix H in the ITIL Service Design book. This gives you a detailed review of the ITSM Process Maturity Framework (PMF). -- Originally posted By Professor P
1776 Avenue of the StatesLexington KY 40511
nastd@csg.org
859-244-8000
Join the ConversationRegister for an EventBrowse Shared Resources
About UsTerms of Use